June 9, 2020
An update about COVID-19
We hope you and your families are all are staying safe and healthy.
We wanted to provide an update on shipping delays due to COVID-19. From the data of recent orders delivered, as well as data collected from other small business owners like ourselves, please expect your orders to arrive between 14 - 31 days after you've received your shipping confirmation. Orders to the United States and Canada are seeing shipping times between 21 - 31 days after ordering. Orders to the United Kingdom are typically seeing faster shipping times in the normal range of 14 - 21 days. We are unfortunately at the will of international and local postal services when it comes to delivery dates and cannot provide an exact date of your order.
If you have any questions or concerns, please do not hesitate to reach out to our team through email at firstname.lastname@example.org.
We apologize for any delays in getting your order to you. We hope to maintain regular order shipments as best we can, and we appreciate your patience.
May 5, 2020